Privacy Policy


Trustees of Dartmouth College (“Dartmouth,” also referred to herein as “we,” “us,” or “our”) respect the privacy of the users of this website and are committed to protecting it through compliance with this website privacy policy (“Privacy Policy”).  This Privacy Policy describes what information is collected about you when you visit the ConnectShareCare website ( (the “Site”) or otherwise use the Site and its services and how that information is used and protected, and explains the choices you have about how your personal information is used.  Please read this Privacy Policy carefully.

This Privacy Policy applies to information collected:

  • On the Site; and
  • In email, text, and other electronic messages between you and the Site or other users of the Site.

This Privacy Policy does not apply to information collected by Dartmouth offline or through any other means, including on any other website operated by Dartmouth or any third party, or in connection with any research study relating to the use of the Site in which you may participate, including without limitation any research that you are invited to participate in as a result of information about that is collected on the Site (see Section II.C below for more information on this). For questions relating to research, please contact:

Aricca Van Citters

The Dartmouth Institute for Health Policy & Clinical Practice

Level 5, WTRB; 1 Medical Center Drive; Lebanon NH 03756

(603) 715-7233

Children Under the Age of 13:

This website is not intended for children under 13 years of age. No one under age 13 may provide any information to or on the Site. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Site or on or through any of its features. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at Elizabeth.A.O’

I. Information Collected About You and How We Collect It

A.  Definitions and General Method of Data Collection

  1. Information that You Provide to Us

If you choose to register or update an existing member profile, or access certain functionality on the Site, you may be required to submit certain personal data to us. Such personal data would include information that we can use to identify or contact you, such as your name, phone number, email address or any other information this website collects that is defined as personal or personally identifiable information under applicable law.

You are responsible for ensuring the accuracy of the information that you submit to us. Inaccurate information will affect your experience when using this Site and related tools and our ability to contact you as described in this Privacy Policy.

  1. Information that We Collect through Automatic Data Collection Technologies

Even if you do not register with or provide any personally identifiable information to us, we collect automatically-generated information about your use of this Site. Information that is collected automatically consists of data that will not be used to identify or contact you but that is about you and/or about your internet connection, the equipment you use to access this Site and its operating system, information collected through various automatic tracking technologies, and usage details of your visits to the Site, such as the content that you view, resources that you access and use, and the websites that you visit immediately before and after this website. More information on the information we collect via automatic data collection technologies is set out below.

B. Registration

Access to some of the tools and services available on the Site may be limited to users who have registered.  We will not make any use of your personal data in addition to the uses described in this Privacy Policy unless you consent thereto.

C. Business or Proprietary Information via Email

This Privacy Policy does not apply to business information, ideas, concepts or inventions that you send to us by email or via other electronic communication through this website. If you want to keep business information, ideas, concepts or inventions private or proprietary, do not send them in an email to us or to us via any other electronic means through the website.

D. Updating/Removing Information You have Provided to Us

If you do not want the information that you have provided to be used as provided in this Privacy Policy, you should not register for an account on this website. You can correct, update or review personal information that you have previously submitted by going back to your account and making the desired change.

E. Automatic Data Collection Technology

As you navigate through and interact with this website, we may use automatic data collection technologies to collect usage data from you.

We also may use these technologies to collect information about your online activities over time.

The information we collect automatically is statistical data and does not include personally identifiable information, but we may maintain it or associate it with your personal data, which we collect in other ways or receive from third parties. It helps us to improve this website and to deliver a better and more personalized service, including by enabling us to:

  • Estimate our audience size and usage patterns;
  • Store information about user preferences; and
  • Recognize you when you return to this website.

The technologies we use for this automatic data collection include cookies and, in the future may include web beacons.

  1. Cookies are pieces of information that a web server can store on the hard disk of a user’s machine. Cookies allow a website to store information on a user's machine and later retrieve it. The pieces of information are stored as name-value pairs, i.e. a named piece of data. We use Cookies to collect information about your use of this website and your use of other websites. The use of Cookies is an industry standard, and most major websites use Cookies to collect non-personal aggregate usage data.

We do not and cannot use Cookies to retrieve any personally identifiable information about you from your computer unless such information was knowingly and willingly provided by you. Cookies do not provide us with access to any credit card information. Cookies used on this website do provide us with information about your preferred language for the duration of your session as a registered user. However, such Cookies expire at the end of your session when you log out.

  1.  Web Beacons are graphic image files imbedded in a web page typically used to monitor activity on a web page and send back to its home server (which can belong to the host site, a network advertiser or some other third party) information from your browser, such as the IP address, the URL of the page on which the beacon is located, the type of browser that is accessing the site and the identification number of any Cookies on your computer previously placed by that server.

F.Obtaining Your Consent to Cookies and other Device Identifying Technologies

Most computer browsers are initially set to accept Cookies. Most browser software can be set to reject Cookies. Most browsers offer instructions on how to reset the browser to reject Cookies in the "Help" section of the toolbar. If you reject our Cookies, certain of the functions and conveniences of this website may not work properly. 

Collection of non-identifiable, usage data by third parties

Third parties under contract with Dartmouth may use Cookies or Web Beacons to collect information about your usage of this website.

G. Our Response to Do-Not-Track Signals

We do not currently respond to “Do Not Track” signals as there is no common set of standards for responding to them.

II. How Information Collected About You Is Used

A. We do not release, trade, or sell any individually identifiable information gathered from users of this website to third parties. We may disclose, without restriction, aggregated information about our users.

B. We, or our contractors, may use information that we collect or that you provide as described in this Privacy Policy:

  1. To present our website and its contents to you;
  2. To provide you with information, products, or services that you request from us;
  3. To fulfill any other purpose for which you provide your information;
  4. To administer your account and ensure your registration to this website;
  5. To notify you about changes to our website or any services we offer or provide through it;
  6. To allow you to participate in the interactive features on our website;
  7. To connect you with third party products or services as requested by you;
  8. To respond to inquiries that you send to us and to send you administrative communications about this website or services;
  9. To obtain your feedback about this website or our offerings, statistically analyze user behavior and activity, and consequently, improve our website and related services;
  10. To send you personalized emails or secure electronic messages pertaining to your health interests, including news, announcements, reminders and opportunities;
  11. To extend a personal invitation to you to participate in studies or projects for research purposes. (See Section C below); and
  12. To restore the website in case of any server failure, other technical error, or to carry out future developments to the website for which we would need an up-to-date database of user information.

C. Research and Measurement Activities

Information collected about you may be used to extend personal invitations to you to participate in research studies or projects related to this website or its broader, related goals.  You are always free to decline to participate in any research study or project when contacted. Such research may be published by us without any personal identifiers such as names and email addresses. User information may also be used by us and our contractors as critical feedback for improving website content and accessibility.

We may report aggregate information, which cannot be identified back to an individual user of this website, to our current or prospective advertisers and other business partners. We do not sell or share any personally identifiable information with any third parties except as described in Sections D and E below.

D. Disclosure of Your Information to Third Parties

Except as described in this Privacy Policy or as specifically consented to by you, we will not sell, trade, rent, or disclose personally identifiable information that we gather from you through this website to third parties for their direct marketing purposes.  Third parties may collect personally identifiable information about your online activities over time and across different websites when you use our website and related services.

We may release personally identifiable information to third parties only as follows:

  1. To comply with legal requirements such as a law, regulation, search warrant, subpoena or court order;
  2. In special cases, such as in response to a physical threat to you or others, to protect property, or to defend or assert legal rights;
  3. For any other purpose disclosed by us when you provide the information; and
  4. In the event of a transfer of ownership or control of this website, we reserve the right to transfer the information that you disclose to us as well as usage information that is automatically collected about you to the new party in control or the party acquiring ownership. In the event of such a change, the information that you disclose to us will continue to be treated in accordance with this Privacy Policy unless any changes to the Privacy Policy are made in accordance with Section V below that discusses “Changes to This Privacy Policy.”

E. Disclosures to Our Contractors

Our contractors sometimes have limited access to the information you provide to us and automatically collected data about your usage of this website in the course of providing products or services to us. These contractors include vendors and suppliers that provide us with technology, services, data analysis, research, advertising and marketing assistance and/or content in connection with our operation and maintenance of this website. We contractually require that our contractors: i) protect the privacy of your information consistent with this Privacy Policy, and ii) not use or disclose your personal or website usage data for any purpose other than providing the limited service or function provided to us.

F. Disclosures to Third Party Websites

Certain content and services offered to you through this website are served on, or contain links to, websites hosted and operated by an entity other than us ("Third Party Websites"). We do not disclose your personal data to these Third Party Websites without your consent, but you should be aware that any information you disclose to the other websites once you access them is not subject to this Privacy Policy.  We do not endorse and are not responsible for the privacy practices of these Third Party Websites. We urge you to review the privacy policy posted on these other websites to understand how Third Party Websites collect and use your personally identifiable information.

III. Data Security and Storage

A. Data Security

The security of your information is important to us and we strive to prevent unauthorized access, maintain data accuracy, and ensure the correct use of information.  When you enter personal data, we will use technology for encryption of that information that may include Secure Sockets Layers (SSL) connections technology, which is the current industry standard.

B. Data Storage

We will retain your information as long as your account is active or needed to provide you services. At any time, you can remove your personal data or instruct us to remove it, but you should be aware that it is not technologically possible to remove each and every record of the information you have provided to us from our servers. We will also retain your information as necessary to comply with legal obligations, resolve disputes and enforce our agreements.

We take reasonable security measures to protect the security of your personal data. Despite our efforts to protect your privacy, there is always some risk that an unauthorized third party may find a way around our security systems or that transmissions of your information over the Internet may be intercepted.

IV. Changes to This Notice of Privacy Practices

We reserve the right to change or modify this Privacy Policy or any of our tools or services at any time and any changes will be effective upon being posted unless we advise otherwise. If we make any material changes to this Privacy Policy, we will notify you by email (sent to the email address specified when you register) and/or by means of a notice on this website prior to the change becoming effective. We encourage you to periodically review this website for the latest information on our privacy practices. If you do not accept the terms of this Privacy Policy, we ask that you do not register with us and that you do not use this website.

Effective Date: 3/26/21

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